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Android: App Crashes While Browsing

Terryfreund16
Local Performer

Is anyone else having issues when browsing the app just closes? I have Pandora premium and I'll be browsing an artist music library and when I pull up their album list the app  closes as soon as it pulls it up and if I open the app and go right back to that list it keeps closing but if I look up a different artist album list it'll work just fine 

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Terryfreund16. 👋

Sorry to hear that you're having trouble with the Pandora app crashing / closing.

Have you tried running through the standard troubleshooting steps yet?

If not, I would recommend trying these steps while I have a trace enabled on your Pandora account: Android Troubleshooting

Let me know if this helps with the issue you're experiencing. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Terryfreund16. 👋

Sorry to hear that you're having trouble with the Pandora app crashing / closing.

Have you tried running through the standard troubleshooting steps yet?

If not, I would recommend trying these steps while I have a trace enabled on your Pandora account: Android Troubleshooting

Let me know if this helps with the issue you're experiencing. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)
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