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Android: Can't use app on this device error

marycnielson
Local Performer

Same here, have used Pandora on my Samsung SMT377A for 10+ years.  I can bring the app up to use but won't play.  Went to app store to see if I needed to upgrade and the app store says I can't use the app on this devise?????

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@marycnielson Sorry for any trouble. The current version of Pandora requires Android 7.0 or higher. To confirm the Android version you are running on your device, open Settings, General, About Device, and Android Version. 

If your device is running a version older than Android 7.0, you will need to update your device's operating system. 

For some Android devices, you can update by going to Settings > General > About device > Software updates > Check for update

If you are using a device that is not able to upgrade to Android 7.0 or higher, you should be able to download a previous version of the Pandora app from the Google Play store. 

Otherwise, you won't be able to download Pandora on that device. 

I hope this is helpful.


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