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Android: Device Activation Code

obac80joe
Local Performer

How do I get a device activation code for a Samsung android. 

Labels (1)
48 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @CarTunes-21. 👋

Sorry to hear that you're having trouble signing into your newly upgraded account. Based on your message, it sounds like you have two Pandora accounts under different email addresses. 

I've escalated your issue to our User Support team. Someone will reach out to you via email to offer further assistance with signing into your account. The email they will contact you on will be the one ending in "...bb.net". We do not include email addresses on the Pandora community to protect your privacy so I have removed them from your previous post. 

Thanks for letting us know about this. Please keep an eye out for their message soon. 📬

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

CarTunes-21
Underground

Thank you Alyssa P.

daisyrainbow1
Local Performer

Hello,
I just wanted to let you know, I do not have an email bb.net.  The email I use..
Thank you so much!
Gayle Porter 😊


mod edit: removed email address

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AlyssaPandora
Moderator
Moderator

Hi, @daisyrainbow1. 👋

Thanks so much for your message.

Sorry for any confusion - that message was for @CarTunes-21

Are you having trouble with getting set up with Pandora on your device? Or, would you need assistance with resetting your password?

Let me know, and I can create an email case with our team for you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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CarTunes-21
Underground

Hi Alyssa," CarTunes-21" is only used on the new, premium account. I am having trouble getting the log in screen to open because of the older, free account. Any help will be greatly appreciated.      

Thank you, Greg Lowry    

mod edit: removed personal email address

AlyssaPandora
Moderator
Moderator

Hi, @CarTunes-21. 👋

Looks like you've been in touch with a member of our team via email. They will help with getting you back into your account. Please keep an eye out for their email. 📬

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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keyonj974
Local Performer

Send me the code for Pandora

 

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Mexz567-89-
Local Performer

How do I active code on pandora screen 

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AlyssaPandora
Moderator
Moderator

Hi there, @keyonj974 @keyonj974. 👋

For steps to activate Pandora on a device, please check out the accepted solution for this thread here.

If you still have trouble with getting set up on your in-home device, please provide additional details. I'll need:

  • The make and model of your device
  • The internet / cable service provider you're using

Hope this helps. Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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