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Android: Downloading Offline content

Jack11138
Local Performer

I just got Pandora plus. My question is why does it take so long to download offline music? 

It's been downloading for about 2days now and still a long way to go before complete. I'm downloading on cellular because we have no wifi.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Jack11138 Downloading offline content can depend on the size of the stations downloading, the device, and cellular connection.

If it seems like it's taking awhile, I would try the following, these steps have worked for me in the past:

  • First, I would reset your downloads, by signing out and back into the app.
  • Next, I would connect your phone to a power source and disable the auto-lock.
    • Settings > Advanced > Conserve Battery > disable 'Enable Auto-Lock'
  • Then, ensure 'Download over cellular' is enabled
    • Settings > Offline < enable 'Download over cellular'
  • Be sure to keep Pandora open and in the foreground while the downloads complete. From the Offline tab, you should see a progress bar of your station downloads.

Let me know how it goes.


Tanner | Community Moderator

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Jack11138
Local Performer

Thanks we are now downloaded thanks for the info