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Android: Error When Adding Variety or Starting New Station

Lexi_Paradise
Local Performer

Im trying to add Tom cardy or his songs to a personal playlist and keep getting a "technical difficulties" error. His artist icon and songs show up when searched and i am able to play songs with ads from him just fine but cant add to a station at all. 

 

mod edit: changed title for clarity

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79 Replies

121681350
Underground

Just seems weird that the song can be played on demand but not work on a station. I can get the opposite sure, but this seems just wacky. 

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ShaeCD
Local Performer
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AlyssaPandora
Moderator
Moderator

Thanks for confirming and for providing those links, @ShaeCD.

I will pass this along to our curation team for you. 🎶

Alyssa | Community Moderator
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LucidDanny1
Local Performer

Shiki-tmns is giving the same error message as the rest of these artists

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AlyssaPandora
Moderator
Moderator

Thanks for letting us know, @LucidDanny1. I've shared this with the team that handles our collection for you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Dwwheeler
Local Performer

Im having the error message when i try to start a station from Voodoo by BOA Hunxho

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AdamPandora
Moderator
Moderator

Thank you for reporting this, @Dwwheeler. 🤝

Adam | Community Moderator

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ChaiGai
Local Performer

I am having this issue with the artists "City Girl" and "Sad Boy with a Laptop"

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AdamPandora
Moderator
Moderator

@ChaiGai Thank you for reporting this. 🤝

Adam | Community Moderator

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Watazumimusashi
Local Performer

Same trouble...can't add new stations...leaving pandora...annoying

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AlyssaPandora
Moderator
Moderator

Hi there, @Watazumimusashi. 👋

Sorry to hear that you're having trouble with creating new stations.

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device when you're attempting to add stations?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?

Let me know and I can follow up with you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Thedarkbanshee
Underground

Screenshot_20220826-154601_Pandora.jpg

 I can not add Thainferno to any of my stations. I can specifically play the music but that's is not the same.

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AdamPandora
Moderator
Moderator

@Thedarkbanshee I was unable to locate an artist or song with the name Thainferno in our catalog.

However, I do see two artists who go by Thainferno305:

Is this the artist you are referring to?

Or is there a song named Thainferno that you are unable to add to your station? If so, who is that track by?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Thedarkbanshee
Underground
Yes thainferno305 is correct

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AdamPandora
Moderator
Moderator

Thank you for confirming, @Thedarkbanshee.

I've escalated your report to our curation team for further review.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Thedarkbanshee
Underground
Thankyou

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Jford1991
Local Performer

Hi all, when I try to add variety to my artist station pandora pops a message saying "We're having unexpected technical difficulties". I have added other artists to this station before but seems to be hit and miss when i can do it. 

Any fixes for this?

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AdamPandora
Moderator
Moderator

@Jford1991 I moved your post over to this existing thread: Android: Error When Adding Variety or Starting New Station

What is the name of the artist/song you are unable to add as variety to your station?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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goodsamarium
Local Performer

I'm having the same issue with the artist Arrived, and his song Feeling Saxy.

 

The error says "We're having unexpected technical difficulties", and the only option is "OK". It would be nice if there was a "Report issue" option whenever these errors pop up.

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AlyssaPandora
Moderator
Moderator

Hi there, @goodsamarium. 👋

Thanks for reporting, and for your feedback. 

Reporting bugs directly through the app isn't a feature at this time, but it's a great suggestion. Feel free to upvote this existing feature request made by another community member here: Ability to report Pandora catalog/bug issues

++

I just tried from my end to add this song to an existing station as variety. Could you share more about what you're experiencing?

Does this issue happen when you attempt to add any variety or specifically this song?

Or, does this happen if you try to start a station from the song?

Let me know. 🎧

 

 
Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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