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Android: Error When Adding Variety or Starting New Station

Lexi_Paradise
Local Performer

Im trying to add Tom cardy or his songs to a personal playlist and keep getting a "technical difficulties" error. His artist icon and songs show up when searched and i am able to play songs with ads from him just fine but cant add to a station at all. 

 

mod edit: changed title for clarity

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105 Replies

Jaze
Local Performer

Same issue.

artist: Devilish Trio 

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AdamPandora
Moderator
Moderator

@Jaze Thank you for reporting this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

Vwkeving
Underground

Whenever I try to add the song Cyberpunk by Max Brohn to one of my stations I receive an error pop up, "We're having unexpected technical difficulties."

I have tried this multiple times for several months.

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GeraldPandora
Moderator
Moderator

Hi @Vwkeving!

Thanks for reporting this and to keep things more organized I've moved your post to an existing thread under Android: Error When Adding Variety or Starting New Station

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device when you're attempting to add stations?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. What station are you trying to add Cyberpunk by Max Brohn

Let me know and I can follow up with you.

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Vwkeving
Underground

The Device is a Samsung S20 on the Verizon network. I am trying to add it to my Deadmau5 station.

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GeraldPandora
Moderator
Moderator

Hey @Vwkeving!

Thanks for sharing your device details, I've gone ahead and reported this over to our curation team on your behalf.

We appreciate your patience while they work on this. 🎧

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Cardweezy
Local Performer

Has anyone here ever had their issue resolved? It's been months for me and all I ever got was the standard, "thank you for reporting this. "

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Scoots99
Underground

I have the stations I reported now work idk how long it took tho 

Randomdorkgirl
Local Performer

Is there a solution to this? It's been happening to me with any song I try to start a new station with. I was thinking I was gonna start paying for pandora again cause I wanna find new music but I'm surely not going to if this is going to be happening. What is the issue? When is it going to be fixed? I also have the problem of the app just closing whenever it feels like it mid song which has been an issue I've had with pandora for YEARS. Like 5+ years. Which is why I stopped paying for it and haven't used it in a while. I can't believe that is still happening. I don't have issues like this with Spotify at all. 

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AdamPandora
Moderator
Moderator

@Randomdorkgirl What is the name of some of the artists/songs you are unable to add as variety to your station?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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loonyboy345
Local Performer

Greetings

have been trying to add a new artist for new variety to a station, but everytime I try I get a new error message each time. The message will say something about "technical difficulties". This has been occurring for several weeks now

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GeraldPandora
Moderator
Moderator

Hi @loonyboy345 👋

Welcome to the Community and thank you for your first post.

I moved your original post to an existing thread under Android: Error When Adding Variety or Starting New Station.

What is the name of the artist or track you were trying to add as a variety to your station?

Let us know!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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dufuf5
Underground

This is an intermittent problem for me or only on some stations. Adding variety crashes the app or gives an error that says we are having technical difficulties. Or sometimes I get further than that and I click Save and it flashes a reload circle and the song doesn't get saved. Reinstalling the app doesn't help.

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GeraldPandora
Moderator
Moderator

Hi @dufuf5 👋

To keep things organized I moved your original post to an existing thread under Android: Error When Adding Variety or Starting New Station.

What is the name of the artist or track you were trying to add as a variety to your station? And which station are you trying to add the variety too?

Let us know!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Anadl101
Local Performer

I'm having the same problem when trying to add AZU "For You" or any of her other songs and albums.

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GeraldPandora
Moderator
Moderator

Hi @Anadl101 👋

Thanks for sharing and letting us know. I've passed this along to our curation team for further review. 🎧

 

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Scoots99
Underground

Same issue

Artist: We.B

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jayroth530
Local Performer

I am on an Android mobile phone. I am trying to add a particular artist to the variety of my station and I keep getting an error code. Why is this??

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AdamPandora
Moderator
Moderator

@jayroth530 What is the name of the artist you are unable to add as variety to your station?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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GeraldPandora
Moderator
Moderator

Hi @Scoots99 

Thanks for sharing and letting us know. I've passed this along to our curation team for further review!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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