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Android: Error When Editing Playlist

8Phoenix8
Underground

None of this worked for me I have a Samsung s10 and updated to the latest but it still won't save and always say technical difficulties. 😕 plz help.

 

 

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AlyssaPandora
Community Manager
Community Manager

Hi there, @8Phoenix8. 👋

I moved your post over to a separate thread as this is a newer issue. Looks like this happens when you initiate a Premium Access session to listen to content on-demand. 

To clarify, have you tried clearing your app data to see if that helps?

If not, please try out the basic steps here: Android Troubleshooting

++

Device Details + Screenshot: 

If the issue persist, could you try capturing a screenshot of the error message and an example of a song you're attempting to add to your playlist?

I can report this over to our engineering team along with the following info: 

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
  • Are you connected to Wi-Fi or cellular data when this is happening?

Thanks so much for your help with this. 🎧

Alyssa | Community Manager
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