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Android: Most listened to stations won't download

NoahK
Local Performer

Hello,

I have Pandora Plus.  Per terms of the subscription, I am supposed to have 3 stations for download plus the Thumbprint station.  So far, you are only letting me download one station.  

Make no mistake, I have 4GB of available space on my phone, and this is also happening on my tablet as well.  Clearly the problem is on Pandora's end.  I have toggled offline downloading off and on, I have also uninstalled and reinstalled the app.

I am also very unhappy that my emails to Pandora and instant messages to them are being ignored.  Not very good to ignore customers

I hope to hear back.

By the way, customer service is not helpful. My issue is still not resolved and I am not getting a reply.

Moderator Edit: Edited title for clarity, Merged comments

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AdamPandora
Community Manager
Community Manager

@NoahK Sorry for the trouble you are having getting your offline stations to download.

I do see have been in contact with our support team.

Please keep an eye out for their next email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!


Adam | Community Moderator
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