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Android: Pandora Shuts Off / Stops Playing

Libby
Local Performer

My pandora shuts down after a minute of playing.

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88 Replies

HeatherB
Local Performer

Same problem in my Samsung Note 9. Even if it doesn't crash the sound cuts out like a bad cell phone conversation. Why am I paying monthly for a service I can't use?

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @HeatherB  I moved your post over to our Android Board to help keeps things tidy.

Can you let me know a little more info about your experience and device so I can take a closer look?

  • Does the app crash when you open Pandora?
  • Are you able to play music before it crashes?
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.

Are you connected to Wi-Fi or cellular data when this is happening?

Thanks for the help!

Tanner | Community Moderator

- Let's share music in the Playlist Swap

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Lonelyhrted_89
Local Performer

What about on android os 10? Like none of my apps will play my music but for a few seconds then pauses. What should i do

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AlyssaPandora
Moderator
Moderator

Hey there, @Lonelyhrted_89. 👋

To keep the community space organized, I moved your post over to this existing thread: Android: Pandora Shuts Off / Stops Playing

Please check out the accepted solution for this thread in my post here.

Let me know if this helps resolve the issue you're experiencing. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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kwijybo187
Local Performer

My Pandora keeps pausing after a few minutes regardless of my having the app open on the screen showing the song playing or if I turn off the screen while I'm driving or on a different app.

I already turned off batter saver, restarted phone, turned phone off and back on, deleted Pandora from my device and re installed.

Nothing is helping.

This problem started about 24 hours ago.

Moto g stylus

Running Android 11

Pandora version 2108.1.1

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Chmoor01
Local Performer

I am having the same issue no error messages no other apps running I play from a mobile phone which is a Motorola G7. This happens about 10 minutes after playing starting to play and then it'll just constantly do it every minute or so afterwards. It's like an invisible finger hits the pause button.

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AlyssaPandora
Moderator
Moderator

Hey, @kwijybo187. 👋

I moved your post over to this existing thread: Android: Pandora Shuts Off / Stops Playing

Please check out the accepted solution for this thread in my post here.

If the issue persists, would you mind providing a few more details?

  • Carrier:
  • Android version (Settings > About Phone):
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have any error messages popped up?

Thanks for your help with this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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kwijybo187
Local Performer
It did it yesterday while.on both wifi and data
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AlyssaPandora
Moderator
Moderator

Hi, @Chmoor01. 👋

Let's try out the steps from my post here.

If you continue to have issues, could you provide your device information so that I can report this over to our engineering team?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you identified any other patterns or notable information?

Thanks for letting us know about this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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