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Android: Podcast episodes buffering

fierogurlv6
Local Performer

I am having an issue with the podcast The Way I Heard it with Mike Rowe. When I, as well as others, attempt to play any of the episodes, it says buffering then skips to the next episode and then skipping continously. I am able to listen to other podcasts without issues. There are no error messages that appear.

 

mod edit: changed title for clarity

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @fierogurlv6. 👋

Thanks for reporting this.

Let's try running through the standard troubleshooting steps to see if that helps. 

If you continue to have trouble, could you share more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.): 
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Does this only occur with this specific podcast?

Appreciate your help with this. 🎧

Alyssa | Community Manager
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fierogurlv6
Local Performer

Samsung Galaxy S10e

Verizon

Version 2101.1

Wifi & Data act the same

Only acts this way with this specific podcast and acts this way with my friends who are trying to use the same podcast and who have different phones. The same podcast, however, will work on a computer.

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AlyssaPandora
Community Manager
Community Manager

@fierogurlv6 Thanks so much for the follow up info. I've shared your feedback / experience with our engineering team. They will take a deeper look to see what's happening. 

If you notice this happening with any other podcasts, please don't hesitate to let me know! 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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HollowMusic
Local Performer

Having the same issue here. Most my Podcasts had the problem except for one, now suddenly the one I was listening to has the same issue. Help please.

Model: Galaxy S21 5G

Carrier: Global Wireless/Verizon

Version: 2401.1

Wi-Fi/Data: Same

Podcasts: All now.

 

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AlyssaPandora
Community Manager
Community Manager

Hi there, @HollowMusic. 👋

Sorry to hear that you're running into this issue.

Did you get a chance to run through the troubleshooting steps? If not, I would recommend trying these out first: Android Troubleshooting

Have you encountered any error messages? If so, what exactly does it say?

Let me know how the troubleshooting goes. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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