Pandora is not paying. The songs show bust they won't play. Any one else having this problem?
Moderator Edit: Changed title for clarity
There was an outage yesterday in the AM. Are you still having issues @skipperdr?
Hey, @skipperdr. 👋
I moved your post over to the Android board to keep the community organized.
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Would you mind trying out these steps to see if it helps with your issue?
Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here.
Please note that you will be asked to log into your account after completing these steps.
I hope this helps. Feel free to let me know how it goes.
There was an outage yesterday in the AM. Are you still having issues @skipperdr?
I'm having the same problem does anybody know what to do I've tried resetting my account several times and nothing plays
Hey, @andrew121. 👋
Sorry about that!
If you haven't already, please out the basic / advanced troubleshooting steps here.
Let me know how it goes and whether it helps.
For king and country - Burn the ships it's come up a couple different times and this is the only song that shows it's playing along the bottom but nothing is heard. Instead of skipping it this time I listened through and a minute or so in it sounds like a static radio station playing. I just wonder if the song was corrupted when it was uploaded to the Pandora platform. Just fyi.
Hey there, @Zavitz. 👋
I tried listening to this from my mobile device and the song isn't corrupted.
Let's try out these steps on your Android device.
Please keep me updated on whether the issue persists for you.
Thanks so much for your help with this!
I really don't know but there was a black out where I live!
Hi there, @DJCAT. 👋
Sorry to hear that.
Are you still having trouble listening from your Android device?
Have you received any error messages?
Let me know. 🎧
This happens every time I upgrade. Why pay when it won't work? Was working before I updated my CC info. Always frustrated with the website. This should never happen.
@frodisman I definitely understand your frustration.
Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
😎it is still doing it
@adkin728 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
yes
Yeah this **ahem** is really pissing me off
Hi, @mm730413. 👋
Sounds like you're experiencing a similar issue on your Android device.
I would recommend trying out standard Android troubleshooting steps here.
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If you continue to have issues, could you share more details about your device? I can report this over to engineering on your behalf.
Let me know how it goes. 🎧
Having same problem
Hi there, @bknapp. 👋
Thanks so much for posting about this.
I've enabled a trace on your Pandora account in case we need to report this to our engineering team.
If you haven't already, please try out these steps while the trace is enabled: Android Troubleshooting
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If the issue persists, please provide the following details:
Let me know how it goes. 🎧
no sound .........