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Android: Station changes to offline mode when phone is locked

Littlemissbrit
Local Performer

This is driving me crazy, when my phone is not on and I'm listening to a certain station, when a song ends it will silent for a minute and changes to offline mode. It's very frustrating to have to go back into station I was listening to after every song 

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Littlemissbrit. 👋

Sorry for any frustration this has caused. 

  • Are you encountering any error messages when this happens? If so, what exactly does it say?
  • Are you using WiFi or cellular?
  • Are you connected to any Bluetooth devices (headphones, speakers, car) when this occurs?
  • Lastly, have you tried running through the standard Android troubleshooting steps? Sometimes clearing the app data can help resolve issues. 

Let me know. 🎧

Alyssa | Community Manager
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