Android: Trouble Downloading Offline Playlists

[Bootcut]

Ive download my playlist to offline but when i click on it none of my music is on there and it wont let me play the playlist offline I tried to download all the music from my playlist separately but it didn't work either

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @Bootcut. 👋

Thanks for posting about your experience, and sorry for any frustration this may have caused.

I do see that you have 1 playlist associated with your Pandora account. 

Pandora will never use the last 500MB of storage, so we will only download as many stations as we can before we hit that limit. Is it possible that this might be occurring because there is not enough storage on your device?

If it doesn't appear to be storage related, I'd recommend signing out of the app and signing back in, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes.

If you continue to have trouble, check the download icon for the content you are attempting to download.

• The two rotating arrows indicate that the content is still in the download process and the highlighted downward pointing arrow means the content has successfully downloaded.
• If the icon is not highlighted, try downloading the content again and keep the app in the foreground while the offline music downloads.
• Keep in mind that stations and large playlists will take a longer time to download.

Let me know how it goes. 🎧

[Cheyanna]

I can't figure out how to download songs if you know could you tell me step by step please?

[AlyssaPandora · Accepted solution]

Hi there, @Cheyanna. 👋

Offline Listening is available to Pandora Plus and Pandora Premium subscribers. When you lose your mobile connection, Pandora will alert you with a notification to let you know that we are switching you to one of your offline stations. This way you stay connected to your music without major interruptions.

For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio* and add them to your offline listening stations. Pandora Premium subscribers, on the other hand, can choose which additional stations, albums, songs, or playlists are downloaded.

Both Pandora Plus and Pandora Premium listeners can also switch to Offline Listening at any time, so you can save your data and take the music you love wherever you go.

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In order to download individual songs, you would need an active free trial or subscription of Premium. 

You can find out more or check to see if you're eligible for a free trial here: Subscription Options

I hope this information is helpful. 🎧