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Android: Trouble listening offline

Local Performer

To Whome It May Concern:

Experiencing issues with their offline tunes recently.

Model: Galaxy Note20 Ultra SG

Carrier: T Mobile


Thank You





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Community Manager
Community Manager

Hi there, @haskell2. 👋

Sorry to hear that you're having trouble listening to your music offline with the Pandora app.

Could you share more details around your experience?

  • What happens when you attempt to listen to Pandora offline?
  • Are you having trouble downloading songs, albums, stations, or playlist for offline listening?
  • Have you received any error messages? If so, what exactly does it say?

The more details you provide, the better equipped we'll be to help. In the meantime, here's more information about offline listening from our help center:

I hope this information is helpful. Let us know. 🎧


Alyssa | Community Manager
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