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Android: Unable to Add Artist To Station

mntegra014
Local Performer

I keep trying to add Maya Isac to a station and it keeps saying ' we're experiencing unexpected technical difficulties'  I can't add any artist

 

mod edit: changed title for clarity

 

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7 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @mntegra014. 👋

Sorry to hear that you're running into this error message.

  • Does this happen with a specific station or all of your stations?
  • Which station are you attempting to add this artist to?

In the meantime, I would recommend running through these steps to see if it resolves your issue: Android Troubleshooting

++

If the issue persists, could you share a bit more about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version:
    • Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.

Are you connected to Wi-Fi or cellular data when this is happening?

Let me know. 🎧

Alyssa | Community Moderator

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mntegra014
Local Performer

Well, it seems pandora just doesn't like that artist because I cannot add her as a starting station either. Maya Isac is the artist in question.

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AlyssaPandora
Moderator
Moderator

@mntegra014 I appreciate you getting back to me with that information. I've gone ahead and shared your feedback with our curation team. They will look further into this on your behalf.

Thanks for letting me know about this, and for your patience during this process. 🎧

Alyssa | Community Moderator

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Agidiotu
Local Performer

Hi there

I'm trying to  add Ohmygod(Nigeria) to my station but it's grayed out. Kindly resolve.

Thanks.

 

 

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AlyssaPandora
Moderator
Moderator

Hi there, @Agidiotu. 👋

Nice to see you around the community space. I moved your post over to this existing thread to keep the community space organized: Android: Unable to Add Artist To Station

I've gone ahead and shared your feedback with our curation team. They will review this per your request.

Thanks for your patience while they work on this. 🎧

Alyssa | Community Moderator

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Lochlyn
Local Performer

Model: Samsung Galaxy S8

Carrier: Verizon Wireless

Android version (Settings > About Phone): 9

Pandora version: 2107.1

 

I see the same error when trying to add anything to a station created from "Nocturnal Waltz" by Johannes Bornlöf, or to create a new station from artist Lucas King.

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AlyssaPandora
Moderator
Moderator

Hey, @Lochlyn. 👋

Thanks for reporting this.

I was able to add Lucas King Radio to your Pandora account. Is this the correct station you're referring to?

You can view it here: Lucas King Radio

++

Regarding the "Noctural Waltz" track - what is the station name? I was unable to find this station on your account under Noctural Waltz Radio.

Let me know. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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