Android: Unable to Add Artist To Station

[mntegra014]

I keep trying to add Maya Isac to a station and it keeps saying ' we're experiencing unexpected technical difficulties'  I can't add any artist

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @mntegra014. 👋

Sorry to hear that you're running into this error message.

• Does this happen with a specific station or all of your stations?
• Which station are you attempting to add this artist to?

In the meantime, I would recommend running through these steps to see if it resolves your issue: Android Troubleshooting

++

If the issue persists, could you share a bit more about your device?

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Pandora version:
  • Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.

Are you connected to Wi-Fi or cellular data when this is happening?

Let me know. 🎧

[mntegra014]

Well, it seems pandora just doesn't like that artist because I cannot add her as a starting station either. Maya Isac is the artist in question.

[AlyssaPandora]

@mntegra014 I appreciate you getting back to me with that information. I've gone ahead and shared your feedback with our curation team. They will look further into this on your behalf.

Thanks for letting me know about this, and for your patience during this process. 🎧

[Agidiotu]

Hi there

I'm trying to  add Ohmygod(Nigeria) to my station but it's grayed out. Kindly resolve.

Thanks.

[AlyssaPandora]

Hi there, @Agidiotu. 👋

Nice to see you around the community space. I moved your post over to this existing thread to keep the community space organized: Android: Unable to Add Artist To Station

I've gone ahead and shared your feedback with our curation team. They will review this per your request.

Thanks for your patience while they work on this. 🎧

[Lochlyn]

Model: Samsung Galaxy S8

Carrier: Verizon Wireless

Android version (Settings > About Phone): 9

Pandora version: 2107.1

I see the same error when trying to add anything to a station created from "Nocturnal Waltz" by Johannes Bornlöf, or to create a new station from artist Lucas King.

[AlyssaPandora]

Hey, @Lochlyn. 👋

Thanks for reporting this.

I was able to add Lucas King Radio to your Pandora account. Is this the correct station you're referring to?

You can view it here: Lucas King Radio

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Regarding the "Noctural Waltz" track - what is the station name? I was unable to find this station on your account under Noctural Waltz Radio.

Let me know. 🎧

[tomevansc]

Hello the same thing happened with me the song Best **ahem** love around by Thomas Evans I cannot add or start station gives me the pop-up message unexpected technical difficulties

 

 

 same thing I cannot start a station with this artist tells me that it's unavailable but I can play and had too personal playlists that I can't start a station

mod edit: format

[tomevansc]

Hello the same thing happened with me the song Best **ahem** love around by Thomas Evans I cannot add or start station gives me the pop-up message unexpected technical difficulties

[AlyssaPandora]

Hi there, @tomevansc. 👋

Nice to see you around the community space.

I've shared your feedback with our curation team for further review. 

We appreciate your patience during this process. 🎧

[misterconjunto]

Hi! Hello there Alyssa. Same issue happening to my artist page. Artist name: Pepito Montes, can’t start station or add the artist to any other station. Says unavailable but is available on demand after a commercial. Please help 

[AlyssaPandora · Accepted solution]

Hey there, @misterconjunto. 👋

Thanks for letting me know about this. I've gone ahead and reported this over to our curation team for you. We appreciate your patience during this process. 🎧

[Polgara]

Having this same issue with

"Shadow Cliq"

"Hvdes & Shadow Cliq"

The Song "Catacomb" by "Hvdes & Shadow Cliq"

Have had this issue with a number of other artist as well.

[AdamPandora]

@Polgara I've passed your feedback along to our curation team so they can further investigate.

In the meantime, if there are any other artists out there that you are unable to create a station for due to the button being greyed out, feel free to let us know and we can pass those along as well.

Thanks for reporting!

[K3lusive]

Similar situation above. Unable to add artist "androp". 

Message received: "this artist isn't currently available to start a station." 

When trying to play any of their songs, just brings me back to artists' page.

[AdamPandora]

Thank you for reporting this, @K3lusive.

Your feedback has now been passed along to our curation team for further review.

[NStorey]

I am having the same issue with the artist "Selphius"

I can't add their songs to a station or start a station with them

[AdamPandora]

@NStorey I've escalated this to our curation team for further review. 

Thanks for your patience in the meantime!