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Android: Unable to download app on new phone

RankingJeffT
Local Performer

Old phone is still active but not available to me. I want to activate a Pandora acct on my new phone and turn it off on the oild one that I don't have access to. What can I do? Pandora won't let me download the app on my new phone 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@RankingJeffT To clarify, did you still need help with this?

It looks like you were able to sign into a new Android device shortly after posting this message the other day.

Let me know.


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RankingJeffT
Local Performer
Yes ... Thank you
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AdamPandora
Community Manager
Community Manager

@RankingJeffT Thanks for following up.

To clarify, are you still having trouble installing the Pandora app to your new phone?

Let me know.

+++++++++++++++++++++++++

Signing out of Pandora on your old phone:

To remove that device from your account:

  • From a web browser (on a computer), go to pandora.com and log in to your account.
  • Then click your Profile in the top right corner of the page and select Settings.
  • Scroll down to the bottom of the page and click on Log out of all other devices.
  • Enter your password and press Log Out.
  • If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished.

If you don't have access to a computer or require further assistance, let us know!


Adam | Community Moderator
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