My account will not play songs offline. It will play stations, but when i downloafs songs or albums... my indicator stays in a circle like the download is qued but never completes the download. I can download any station i want, but CAN NOT DO A SONG!!!!!!!! what good is a premium account if i cant pick my songs offline?
Moderator Edit: Edited title for clarity
I can no longer download any stations or songs, I've had premium for a long time. I've had more than ten stations downloaded, they're all gone except one. Can't download anything. I have 6 gigs of memory! I use offline mode often! PLEASE HELP, PLEASE FIX!
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through the following troubleshooting steps:
If it doesn't appear to be storage related, I'd recommend disabling the offline listening feature and re-enabling it, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes.
To do that from a mobile device:
If you continue to have trouble, please send over a screenshot showing the status of the downloads:
Let me know how it goes.