@MHedge1 I moved your post over to this existing thread: Android: Unable to download offline content
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through the following troubleshooting steps:
If it doesn't appear to be storage related, I'd recommend disabling the offline listening feature and re-enabling it, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes.
To do that from a mobile device:
- Tap the Profile tab and then the Settings gear in the top right corner.
- Toggle Offline Mode off, and confirm that you'd like to remove the content from your device.
- Toggle Offline Mode on again, to reset the download process.
- Keep the Pandora app in the foreground of your device while your offline stations re-download.
If you continue to have trouble, please send over a screenshot showing the status of the downloads:
- Tap the Profile tab and then the Settings gear in the top right corner.
- Next select Offline. You should now be able to view a progress bar indicating the current download status.
- Take a screenshot of what you see here and attach it to your direct reply to this email.
Let me know how it goes.
