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Android: Won't Play

Jkr
Local Performer

My screen reads start listening but wont play. 

Theres no higlighted area

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hi there, @Jkr. 👋

Sorry to hear that you're having trouble listening from your device. 

Let's try clearing the app data to see if this helps.

  1. Clear data* for Pandora in your phone's settings.
    • Press the menu key from the home screen on your device (not your Pandora app).
    • Tap Settings.
    • Tap Apps.
    • Select Pandora.
    • Tap Clear data from the storage details page (you may have to tap Storage to see that option).
  2. Return to the Pandora app, and log back into your account after completing the above steps.

Keep in mind that the steps for each Android device are slightly different. If you have a Pixel, you can find helpful steps here.

You'll need to sign into your account again after performing these steps. Let me know how it goes. 🎧

*Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know.

 

 

Alyssa | Community Moderator
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