I've been having the same issue for the past month and I have an Android. Has the issue been resolved and is there anything I need to do on my end?
mod edit: changed title for clarity
Hey there, @tati1555. 👋
To keep the community space organized, I moved your post over to the Android board.
Are you receiving any error messages when this happens?
Also, could you confirm whether this happens during your normal listening sessions? Or, does this happen when attempting to initiate a complimentary session of Premium from your device?
Let me know. 🎧