@Pooched26 Sorry for any trouble.
We believe this was the result of a recent app update, while we investigate further, we've made a change to allow users to install the previous app version, 2509.1.
Please try uninstalling and reinstalling the app to return to the previous app version and trying again.
You can reinstall Pandora from the Google Play Store using this link.
If you’d like more general guidance on uninstalling apps on Android, you can also review this article.
Please note: Pandora Premium and Premium Family listeners may need to re-download some offline content after reinstalling the app. Pandora Plus listeners should receive offline content automatically. If anything is missing, just let us know.
If you continue to experience issues after reverting back to 2509.1, please complete the additional troubleshooting steps linked here.
If none of the above resolved your issue, I'd like to report your experience to our engineering team. Can you send over a bit more info about your device?
- Model:
- Carrier:
- Android version (Settings > About Phone):
- Build number (Settings > About Phone):
- Android Security Patch Level, if noted on your device (Settings > About Phone):
- Pandora version:
- If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
- If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
I appreciate you working with me on this.
