Thank you to everyone who has shared ideas and participated in our Community over the years. On August 4, 2026, the Community Ideas Board will be retired. If you have questions or would like to share your thoughts about this change, please visit this thread to join the discussion.
Hello again...it's me...I tried emailing direct but received no reply. Yes, somehow, on my own I was able to again enjoy Pandora from my Sony Smart TV, for like 2/3 weeks and then suddenly the horror white screen came up with a single line "Pandora unable to find connection" with radiating curved blue bars over the line (you can click on the that with hope it will lead to a way to resolve, but no, and you'd think it could be loss of an internet connection, but saw no sign of that). I tried re-connecting by email, again using the password that had worked, but it failed this time, and a clicked to reset, but received no reset email. SOOOOOO I tried by the code, which is another number. Guess what... it worked... FOR 2 HOURS, then back to that horror message. WHY is this such a problem? Is it related possibly to having it on my iPhone so my account is unable to also work on my smart TV? At home it's just more convenient from there... HELP!!! You mentioned the closing of suggestion feedback on August 4th. I know I've provided feedback and it seems from what the Pandora "team" wrote, others have as well. Have you considered on August 4th to implement suggestions making this platform more user friendly??? James