Error connection timed out

[Presten]

I just got a note 20 ultra and It keeps timing out trying to load version 2010.1

[AdamPandora]

@Presten Nice to see you around the Community. 👋🏽

Running through the troubleshooting steps listed on our help page should resolve this.

If not, can you please do me a favor and send me a screenshot of the error message that is popping up?

Thanks for working with me on this. 🤝