Kindle: Ad doesn't pop up to get more skips

[bswanson13]

I have the free Pandora and up until a few days ago once I got to skip limit I would get a popup saying play ad for more skips and it did. Now when I get to skip limit I heat the little noise that played as the popup came up but no popup to play ad comes up and I can't play the ad to get more skips. I have the latest version of Pandora and kindle is updated. This seems to be a kindle problem ad another device works fine but I primarily  use the kindle

Moderator Edit: Edited title for clarity

[AdamPandora]

@bswanson13 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!