@Frances1985 Sorry to hear about the trouble.
Could you explain what's happening in more detail? The more information you can provide, the better I can help.
When this issue occurs:
- Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
- Does this only happen when listening to your custom playlists, or also when listening to stations or podcasts?
- Are you connected to Wi-Fi or cellular data?
- If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
- Are you using a Bluetooth connection?
Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:
- Model:
- Android version (Settings > About Phone > Android version):
- One UI version: (Settings > About Phone > Software information):
- Pandora version (Settings > Applications > Manage Applications > Find Pandora):
Thanks for your help!
