@Josh2 I moved your post from the original thread, and created a new one for it in the Android space.
First, I recommend running through these troubleshooting steps: Troubleshooting for Android Devices
If this does not help, could you tell me a bit more about what is happening?
- To clarify, does the music stop when your screen locks or when the Pandora app is backgrounded? Or does the music stop in the middle of a song while the Pandora app is still open?
- Is there an error message? If so, what does it say?
- Can you provide me with a screenshot/screen-recording of what you're seeing?
Additionally:
Can you send over a bit more info about your device?
- Model: samsung s8
- Carrier:
- Android version (Settings > About Phone):
- Build number (Settings > About Phone):
- Android Security Patch Level, if noted on your device (Settings > About Phone):
- Pandora version:
- If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
- If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for working with me on this. 🤝
