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My playlist got deleted

Danisaks
Local Performer

Hi! I was looking for my Playlists i created last year or the year before that I was just listening to a month or so ago and I can't seem to find them. Whenever I open pandora on my phone, a prompt that says "Playlist not available" pops up everything but doesnt say which one. I've lost so many Playlist over the past couple of months that I've painstakingly created over the past few years. 

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AdamPandora
Community Manager
Community Manager

@Danisaks Sorry for any trouble.

I'm happy to look into this, but will need some additional information from you in order to do so.

Can you please send me:

  • the names of the playlists that are now missing from your collection
  • a screenshot of the "Playlist not available" error message you are seeing when you open the app?

Thanks for working with me on this.


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