Pandora stops playing on Pixel tablet in hub mode

[ltw]

Hi--I have a new Google Pixel tablet. I play Pandora when the device is on the speaker/hub--so it's not running on the battery. It stops playing after about 30 minutes, even though it's not running on battery. What settings do I need to adjust to allow it to continue to play? (I've poked around on both Pandora and the tablet but haven't found anything that seems relevant!) Thanks!

[AdamPandora]

@ltw Sorry to hear about the trouble.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs: 

• Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
• Is there an error message? If so, what does it say?
• Are you listening to a station, album, playlist, or podcast? 
• Are you connected to Wi-Fi or cellular data?
  •  If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
• Are you using a Bluetooth connection?

Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:

• Model: Google Pixel tablet
• Android version (Settings > About Phone > Android version):
• One UI version: (Settings > About Phone > Software information):
• Pandora version (Settings > Applications > Manage Applications > Find Pandora):

Thanks for your help!

[ltw · Accepted solution]

Thanks! I'm sorry for the delayed reply. I adjusted my screen timeout and battery settings on the tablet, and the problem seems to be resolved.

[AdamPandora]

@ltw Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for being a part of the community!