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Stations on laptop but not on Android device

99lemon
Local Performer

Lost most stations on android but not on laptop

 

Moderator Edit: Changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hey, @99lemon. 👋

Sorry to hear about your stations.

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

++

Are you logged into the same account on both devices?

Also, do you think someone is accessing your account without permission (hence, the removal of those stations)?

Let me know as I may need to have someone from our User Support team reach out to you via email.

Alyssa | Community Moderator

Let's talk music in Community Chat

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AlyssaPandora
Moderator
Moderator

Hey, @99lemon. 👋

Sorry to hear about your stations.

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

++

Are you logged into the same account on both devices?

Also, do you think someone is accessing your account without permission (hence, the removal of those stations)?

Let me know as I may need to have someone from our User Support team reach out to you via email.

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post

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