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Transfer Music collection to new phone

BluesinmyHead31
Casual Fan

Old phone died how can i recover/transfer my collection to the new phone ?

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AdamPandora
Community Manager
Community Manager

@BluesinmyHead31 Nice to see you around the community.

Pandora accounts follow the email address, not the device. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

To access your account on a new phone, you can download the Pandora app, and then sign in using the same email address your account is registered with.

This being said, I do see you recently created a new account.

I have created a ticket with our support team for you so they can help ensure you regain access to your original account.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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