"Modes Cannot Be Changed When Casting to this Device" Message

[Avo_09]

While casting to Google home, I'm unable to change modes in any station. I want to be able to listen to an artist only and even though the view will say "Artist only", it does not play the artist only. Happens no matter the station

Pandora version 2501.1, Android version 14

• Steps taken to resolve issue, no device updates, deleted/reinstalled app

[AdamPandora]

@Avo_09 I'd be happy to help with any questions you have, but I will need additional information to do so.

To clarify, is this a new issue that didn't start happening until you updated to Pandora version 2501.1? Or was that error popping up prior to updating as well?

In the meantime, it may also help to clear app cache/data - you can find instructions on how to do that here: Troubleshooting for Android Devices

I look forward to hearing back.

[Avo_09]

It has been an ongoing issue for at the very least 2 years, I'm just now frustrated enough to report on it. Haha

Clearing cache/data does nothing to resolve issue

[Avo_09]

Is there any sort of update on this? Issue still persists

[AdamPandora]

@Avo_09 Thank you so much for taking the time to clarify your experience.

I appreciate your detailed explanation and the steps you've taken to troubleshoot. I checked in with our device team further on your experience.

While Pandora Modes are accessible via our website, mobile devices, and Sonos, casting to Google Home may not offer full support for all Modes functionality. I understand how frustrating this must be and will be sure to share your feedback.

In the meantime, if you'd like to have the ability to change modes while casting, feel free to create a feature suggestion. Be sure to upvote by click on the ❤️ icon next to the title to express your interest in seeing this option implemented. For more info about how ideas work on the community, check out the Ideas Feedback Policy + FAQ.