CarPlay + iOS 18: Selecting content doesn't transition to Now Playing Screen

[Pandora]

Pandora Update (11/22/2024): We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

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Pandora Update (10.10.24): This thread has been specifically created for listeners who report that after selecting a song, CarPlay does not transition to the Now Playing screen.

If you are experiencing this please be sure to post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

[ianamason]

Pandora still doesn't work in Carplay. Never can get to the currently playing screen to see who is the musician. Gonna have to explore using Spotify and ditch my pandora subscription if it doesn't get fixed soon.

[Asmitty28]

You and me both. Kinda ridiculous
Sent from my iPhone

[dlk55]

I have version 2409.1 on my iPhone 16 Pro Max iOS 18.1 and it is exhibiting the error There was a problem loading this content. It doesn’t transition from one screen to the other (now playing) 

 

[crmagee89]

Fails to load content with most recent iOS when using Carplay.

Still no fix. Issue has been lingering for quite some time. To all: find another music app to use with CarPlay. Many many many thumbs down!! Mobile app fails to load content after selecting song. 

[ianamason]

I  verified  that Spotify works fine in Carplay. If this bug isn't fixed by the time my free trial of Spotify expires, I am going to ditch Pandora after many many years, because they clearly don't give a toss about their users.

[RB82]

2021 Ford F150

iPhone 15

iOS 18.0.1

Sync4 Version: 20262_PRODUCT, Rev: 229

Pandora 2409.1

[Pandora · Accepted solution]

Pandora Update (11/22/2024):

We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

[dlk55]

It is working again, thank you… I hope it is for everyone else!
Sent from my iPhone

[mbell828]

Yea it is finally!! YAY!!

[dlk55]

👏🏻 👏🏻 🎶
Sent from my iPhone

[Wojoman83]

Mine still is not working. I’ve made sure I’m on updated app version. I’ve uninstalled the app restarted my phone. It shows my stations but will not go to the now playing screen. Very annoying. Sometimes is works and sometimes it doesn’t, most of the time is doesn’t.