Pandora Update (11/22/2024):
We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.
We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:
- Listeners who experience trouble with stations loading in the Recent tab.
- Listeners who experience an error message "There was a problem loading this content".
- Listeners who experience loading issues with songs within a playlist.
- Listeners who experience the screen not automatically transitioning to the Now Playing screen.
We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.
How to manually update apps on your iPhone:
- Open the App Store.
- Tap the My Account button or your photo at the top of the screen.
- Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.
Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.
Pandora Update (10.10.24):
This thread has been specifically created for listeners who report receiving the error message "There was a problem loading this content" when connecting to CarPlay on iOS 18.
If you are receiving this error message, please post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.
In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.
Updates will be posted as they are made available to the community team. Thank you for your continued patience.
Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.
We appreciate your continued patience during this time.
