Chevy AAOS: Music stops in poor network areas and is unable to resume

[gm]

I'm having the same issue in my 2024 Blazer Ev with Android Auto OS. If cars cell service goes out for a second, Pandora goes offline, won't play anything and has to be uninstalled. If I flip back and forth between some screens sometimes I see Pandora show "Unexpected error occured 3007" where the track info should be. 

I thought maybe it was a Chevy AAOS problem but maybe it's just time to give up on Pandora. 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @gm 

Thanks for taking the time to share your experience, and I’m really sorry for the frustration this has caused. I created a new thread for your experience since offline listening isn't currently supported on AAOS. So this appears to be a different issue.

Based on what you described, this does appear to be related to the temporary loss of network connectivity. Because this behavior may be tied to how the app is responding within the AAOS environment, standard troubleshooting steps likely won’t fully resolve the issue. I’ve gone ahead and created a ticket with our engineering team and escalated your report so they can take a closer look and investigate further.

When you have a moment could you please share a picture of the what you're seeing when this happens, and of the error message. You can include pictures directly here, you'll need to add them through a web browser on your computer or mobile. You won't be able to add pictures through email.

Feel free to share any patterns, like when the connection drops or what you were doing at the time, as these details can help in the investigation. 

In the meantime, thanks for your patience.  

[larryG]

Yes, I agree. I was excited when after 4 years Pandora was finally offered on Android Auto. I resubscribed but when the latest AAOS came out it broke the Pandora App. Pandora seems not to care. I’ve moved on to Spotify.

Larry G
Sent from my iPhone

[gm]

Pandora on AAOS needs to implement offline listening, at least for paying customers. Pandora has fallen so far behind, there are so many devices that support other streaming services, its hard to justify paying for Pandora these days.

Once Pandora is in this offline state, it never recovers. You can log out, clear cache and other data, its stuck until you uninstall reinstall. 

[TannerPandora]

Hi @gm 

Thanks so much for taking the time to capture and share those screenshots, that’s really helpful.

I’ve gone ahead and included those details along with your description for our engineering team so they can take a closer look at what’s happening here. I’ll follow up in this thread with any updates as they are provided to the community team. Thanks for your patience in the meantime!