Hi @AAAAATeam! Thanks for posting your experience.
I've started a trace on your account. Can you replicate this experience while the trace is enabled within the next 7 days?
Can you also let me know which Pandora version you're on? If you need help finding this, let me know.
I just completed trying it multiple times again getting the same response to check the app. I also connected via bluebook to my car during the same time and allowed it to play.
Hey @AAAAATeam! No problem! Thanks for replicating that for me. I'm going to take a closer look at the trace logs.
When you're connected is this on WiFi or Cellular? If you're on WiFi, can you try with just cellular?
Also, just to make sure all bases are covered. Can you please reset your bluetooth connection with your car? To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device." To pair with your Kenwood again, I would refer to the owners manual.
Also, please ensure that Launch from Car is enabled. To do this:
Hi @AAAAATeam, thank you for getting back to me and for including the photo, very helpful.
I took a look at the logs and unfortunately it didn't yield any results as to why the message continues to appear. I've gone ahead and created a ticket and escalated this to our engineering team for further investigation.
Thanks for your patience while we take a closer look.