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New phone with no connections to other devices

Travlin
Underground

Last week I had to replace my phone and loaded the Pandora app from play store. My new phone is the same model of my old phone and set up identically. Pandora via Sonos and Android auto are functioning normally. 

Saturday I paired my new phone to my Garmin GPS on my bike.  The Pandora control app on it will not connect.  I can stream via BT though.  There was a software update available for the Garmin that I applied, still no luck. 

 

This morning I got into my Honda to head to work and paired the new phone and the Honda control app for Pandora will not connect.  Again I can stream via BT.

 

Any ideas on this? It has me stumped.  I am by no means technically challenged and have gone through all the BT and app settings and they are identical between phones. Right now there are 5 devices paired and streaming via BT but no connections to the 2 control apps.

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TannerPandora
Moderator
Moderator

Hi @Travlin 

Welcome to community!

To better understand your experience I have some clarifying questions. 

Garmin

When you mention the 'Pandora control app' do you mean the music playback controls that appear when connected? Pandora doesn't have a dedicated app for Garmin, so the connection would only be standard Bluetooth. 

Honda

When you connect to your Honda do you typically use Android Auto? Or are you using the PandoraLink app integrated within the infotainment center?

If you're using Android Auto:

  • Does Pandora connect and load but is unresponsive or it doesn't load at all? 
  • Are you connected with USB or wireless AA. 

If you're using PandoraLink:

  • If a Bluetooth connection fails to open PandoraLink, have you tried a USB to see if you have the same experience? This helps determine the type of connection issue you may be having. 

Other info

In the meantime, could you let me know some additional information about your phone and car?

  • Model and Year of your Honda:
  • OS version:
  • Pandora version:
  • If using Android Auto, what is the AA version:

 

Thanks for the help with these additional notes!

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