Skipping while in the car

[Hmd3]

I was able to listen to Pandora in the car prior to upgrading to plus.  Now the music skips like a record .  No problem listening at home or walking outside.  This happens only in the car.  How to resolve this issue?

[AlyssaPandora]

Hi, @Hmd3. 👋

Sorry for any trouble listening to Pandora in your vehicle. Could you provide the following information so we can investigate?

1. What is the make, model and year of your vehicle?
2. If you have an aftermarket stereo, what is the make and model of that device?
3. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
5. Is your vehicle equipped with Android Auto or Apple CarPlay?
6. Have you experienced this issue only when in the car, or also when listening on your phone outside the car?

Let me know. 🎧

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