cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Connect After Recent Android Update

67Dude
Local Performer

i have an android and was not experiencing any issues. this weekend i recieved a notice that there was an update and i needed to update for PANDORA to work properly. Since update PANDORA not connecting to my Radio. in my truck previously no issues.

Labels (1)
0 Kudos
3 Replies

TannerPandora
Moderator
Moderator

Hi @67Dude! Thanks for posting your experience. Sorry for any trouble. 

Could you provide the following information so I can investigate?

  1. What is the make, model and year of your vehicle?
  2. If you have an aftermarket stereo, what is the make and model of that device?
  3. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
  4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
  5. Is your vehicle equipped with Android Auto or Apple CarPlay?
  6. Have you experienced this issue only when in the car, or also when listening on your phone outside the car?


Use your mobile device only when conditions allow and as permitted by applicable law.

Tanner | Community Moderator

Let's share music in the Playlist Swap

jan29th2010
Local Performer

I'm having the sane problem. Pandora plays fine on my other car, an after market Kenwood, and my phone. but not on my Corvette with a factory Bose sound system. I have graphics, but no sound 

0 Kudos

TannerPandora
Moderator
Moderator

Hi @jan29th2010! Thanks for posting. 

Could you let me know the following info so I can take a closer look?

  1. What is the year of your vehicle?
  2. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
  3. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
  4. Is your vehicle equipped with Android Auto or Apple CarPlay?

Have you performed any troubleshooting steps before reaching out? If yes, can you let me know which ones?

Let me know and I'll be happy to follow up.

Use your mobile device only when conditions allow and as permitted by applicable law.

Tanner | Community Moderator

Let's share music in the Playlist Swap

0 Kudos