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Re: Our Band Name Is Listed Wrong and You've Included Someone Else's Tracks Under Us

Moderator
Moderator

@Shelly19 I've got in touch with our AMP team and they have confirmed that they will be contacting you separately via email.

Please keep an eye out for their message and they will be happy to look into this further with you.

Hope we continue to see you around the community! 🎶

Adam | Community Moderator

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I can't find an artist/album on Pandora

Underground

A couple of months ago we uploaded music for one of our artists (Nelson & James) and I can't find it anywhere on Pandora.
The artist's name is Nelson & James and there are multiple albums under that artist's name. I'll list them below.
You've Been An Inspiration To Me
Hymns & Old Favorites Vol. 1

Thanks, Karen Rohrer for Nelson & James

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Re: I can't find an artist/album on Pandora

Moderator
Moderator

Hey there, @GospelExpress. 👋

Thanks so much for your posts. Please check your private messages.

Unfortunately, we do not offer artist support via the Pandora Community. @AdamPandora escalated your issues to our Artist Support / AMP team. All support for artists are handled by them and they will follow up with you via email.

You can also reach Artist Support / AMP directly here: amp-support@pandora.com

I hope this information is helpful. Thanks for your patience during this process. 🎧

Alyssa | Community Moderator

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My album is listed under the wrong artist.

Local Performer

Hello.

My album "Hello" is listed under the wrong artist name, i want you to move it here:
https://www.pandora.com/artist/stouak-and-ekzmus/ARfkKnmZVPvfzXX

Thanks.

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Re: My album is listed under the wrong artist.

Moderator
Moderator

@Stouak It looks like you were in contact with our AMP team not too long ago regarding a similar issue.

In the future, feel free to contact them again by replying directly to the email thread you have open with them and they will be happy to further assist.

With that being said, I will have them send you another email this time, so please keep an eye out for their message. 

Adam | Community Moderator

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Re: Wrong Artist for album

Local Performer

@AdamPandora Found the same issue for the band The Brigands.  We know there's at least one other band out there with the same name as us, and it seems more.  These tracks were listed in our catalog, but we didn't create, submit, nor have anything to do with them or the band that did submit them.  We're a completely different genre.

(Would I Still Be) Her Big Man
The Epic Vault: Rock N' Roll Singles (1965 - 1967)
 
Nov. 23, 2018
 
I'm a Patient Man
The Epic Vault: Rock N' Roll Singles (1965 - 1967)
 
Nov. 23, 2018
 
Seconds Away
Warm Colors (Explicit)
 
Jul. 20, 2018
 
A Kid at Sunset
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Last Life
Warm Colors (Explicit)
 
Jul. 20, 2018
 
A Plan
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Mr. Go Getter
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Summer in Athens
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Windows Down Day
Warm Colors (Explicit)
 
Jul. 20, 2018
 
These Days
E
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Hungry for You
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Give Me My Friends (Bonus Track)
Warm Colors (Explicit)
 
Jul. 20, 2018
 
Warm Days
Warm Colors (Explicit)
 
Jul. 20, 2018
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Re: Wrong Artist for album

Moderator
Moderator

@walkaboutjoe I will have someone from our AMP team reach out to you separately via email to look into this.

Please keep an eye out for their message. 📬

Thanks for your patience!

Adam | Community Moderator

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Re: Two Artists Sharing the Same Profile

Local Performer

Hi, this is happening to me as well however I’m one of the Artists. I uploaded an album to Pandora using distrokid and my music is showing up under a different artist with the same name ZAAR. Mine is all uppercase and the other artist is Zaar. How can I fix this?

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Re: Two Artists Sharing the Same Profile

Moderator
Moderator

@ZAAR I've escalated your feedback to our AMP team.

They will be sending you a separate message via email - keep an eye out for their message and they will be happy to look into this further with you.

Thanks for being a part of the community! 🎶

Adam | Community Moderator

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Re: Two Artists Sharing the Same Profile

Local Performer
I am also having the same troubles as this guy was, except its multiple people. @ https://www.pandora.com/artist/creep/ARdh9vwkVrhvllZ
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Re: Two Artists Sharing the Same Profile

Moderator
Moderator

@Creepsterr Our AMP team will be reaching out to you directly to help with this.

Please keep an eye out for their message! 

Adam | Community Moderator

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Wrong albums in catalog and on artist profile (1 year waiting - Still no resolution)

Local Performer

We've been waiting for over 1 year, and still no resolution. We've submitted this several times to: amp-support@pandora.com They do eventually reply, and say that they've submitted to the team, but then nothing, and still no resolution. Please escalate this issue. 

There are wrong albums appearing on our artist profile. Please see attached screen shots, marked up. 

This is a different artist with the same name. We are a roots/folk/rock artist named “Will Evans”, with ONLY the following 3 albums, and 1 single. Our music is Roots/Folk/Acoustic/Rock. 

 
The other artist is a rap artist. Please remove. 

 

These are our only correct albums and 1 correct single for us: 
 
Albums: 
  1. Rise (2018)
  2. Signal Flares (2015)
  3. Wishin’ Well (2013)
Singles:
  1. Restless Spirit (2019)
 
Please help ASAP. 
 
FireShot Capture 018 - Listen to Will Evans - Pandora Music & Radio - www.pandora.com.jpgFireShot Capture 019 - Will Evans - Pandora - www.pandora.com.jpgWillEvans-Pandora-WrongArtistAssociated.jpg
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