@Shelly19 I've got in touch with our AMP team and they have confirmed that they will be contacting you separately via email.
Please keep an eye out for their message and they will be happy to look into this further with you.
Hope we continue to see you around the community! 🎶
A couple of months ago we uploaded music for one of our artists (Nelson & James) and I can't find it anywhere on Pandora.
The artist's name is Nelson & James and there are multiple albums under that artist's name. I'll list them below.
You've Been An Inspiration To Me
Hymns & Old Favorites Vol. 1
Thanks, Karen Rohrer for Nelson & James
Hey there, @GospelExpress. 👋
Thanks so much for your posts. Please check your private messages.
Unfortunately, we do not offer artist support via the Pandora Community. @AdamPandora escalated your issues to our Artist Support / AMP team. All support for artists are handled by them and they will follow up with you via email.
You can also reach Artist Support / AMP directly here: firstname.lastname@example.org
I hope this information is helpful. Thanks for your patience during this process. 🎧
@Stouak It looks like you were in contact with our AMP team not too long ago regarding a similar issue.
In the future, feel free to contact them again by replying directly to the email thread you have open with them and they will be happy to further assist.
With that being said, I will have them send you another email this time, so please keep an eye out for their message.
@AdamPandora Found the same issue for the band The Brigands. We know there's at least one other band out there with the same name as us, and it seems more. These tracks were listed in our catalog, but we didn't create, submit, nor have anything to do with them or the band that did submit them. We're a completely different genre.
Hi, this is happening to me as well however I’m one of the Artists. I uploaded an album to Pandora using distrokid and my music is showing up under a different artist with the same name ZAAR. Mine is all uppercase and the other artist is Zaar. How can I fix this?
@ZAAR I've escalated your feedback to our AMP team.
They will be sending you a separate message via email - keep an eye out for their message and they will be happy to look into this further with you.
Thanks for being a part of the community! 🎶
We've been waiting for over 1 year, and still no resolution. We've submitted this several times to: email@example.com They do eventually reply, and say that they've submitted to the team, but then nothing, and still no resolution. Please escalate this issue.
There are wrong albums appearing on our artist profile. Please see attached screen shots, marked up.
This is a different artist with the same name. We are a roots/folk/rock artist named “Will Evans”, with ONLY the following 3 albums, and 1 single. Our music is Roots/Folk/Acoustic/Rock.