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AutoPlay on Website on Chrome not working

andi11235
Local Performer

For the past couple weeks when I listen to Pandora on the web on my laptop, it stops playing after every song if I'm not on the Pandora tab. For context, I use Google Chrome as my web browser on my laptop, and usually have several tabs open at once. Lately, unless Pandora is the tab I'm actively looking at, it won't play the next song, and I have to go back to the Pandora tab to play the next song. The only thing the Pandora Help page offers is this:

"Enable Autoplay for Pandora in Chrome

Chrome introduced a policy that blocks unwanted autoplays and sounds when a user opens a new website on their desktop. This policy may prevent Pandora from automatically playing your station when you first open it in the browser.

In order to bypass this, you'll need to manually click on the play button in order to initiate playback on Pandora. Over time, Chrome should learn your autoplay preference when you open Pandora."

But I've been using both Chrome and Pandora for years and this hasn't been a problem. Chrome automatically updates, and I've tried clearing cookies, as well as going into my Chrome settings and updating my permissions to allow Pandora to play sound and use pop-ups and redirects. I do use AdBlock, but I have disabled AdBlock on the Pandora website. I'm just not sure what else to do.

 

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MariaPandora
Moderator
Moderator
Hi @andi11235 , welcome to community!

Sorry for any trouble playing Pandora on your Chrome browser.

I really appreciate the detailed explanation. Since you mentioned that music is  starting successfully, I don't believe the Chrome autoplay setting mentioned would explain why music stops after each song only when Pandora is in the background.

To help narrow this down, I'd like to gather some additional information.
  • Does it happen in a Chrome Incognito window - which disables most extensions by default
  • Does this happen only in Chrome, or do you see the same behavior in another browser, like Firefox?
  • Are Chrome's Memory Saver or Energy Saver features enabled under Chrome Settings > Performance?
  • When the song ends, does playback actually pause, or does the timer continue running without any audio?
Thanks for your help with this!

Maria | Community Moderator
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