Thanks @zakeryrey ,  Lets try some general troubleshooting for Chrome: 1. Update Chrome. 2. Delete Browsing Data (including browsing history, cache and cookies): Click the three vertical dots in the upper right corner of the browser toolbar and select Delete Browsing Data.  On this screen, please select All time for the time range, and then click on Delete Data.  Restart the browser and go back to pandora.com. 3. Allow pop-ups for Pandora: Click the three vertical dots in the upper right and select Settings. Under Privacy and security, select Site Settings. Click Pop-ups and redirects. Under Allowed to send pop-ups and use redirects, check if pandora.com is listed. If not, click Add, enter https://www.pandora.com. 4. Turn off extensions: Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. by visiting chrome://extensions/ on your web browser.  5. Check your VPN settings to ensure Pandora isn’t blocked. 6. Try a different browser. Using a different browser such as Firefox may help. 7. Restart your computer and try Pandora again. Let me know how it goes. ... View more

Hi everyone, I have passed your suggestions up to this point. Thanks for sharing! ... View more

Hi @RagnerTheBiker ,  Hmmm I'm not sure, In general I love Hans Zimmer work. He's responsible of a lot of incredible (at least in my opinion) sound tracks, like Interstellar, Dune, Batman the Dark knight, and various movies from Pirates of the Caribbean.  My favorite from him is the Pirates of the Caribbean: Dead Man's Chest (Original Motion Picture Soundtrack), I specially love the Davy Jones song. Also the soundrack he made with Klaus Badelt, for the first movie: Pirates of the Caribbean: The Curse of the Black Pearl (Original Motion Picture Soundtrack) From Pirates of the Caribbean, I think my favorite character would be Tia Dalma, also Jack Sparrow, but that think that is a more obvious choice. Another film composer that I really love is Danny Elfman, who was in charge of  many of Tim Burton's Movies. He also worked on the Fifty Shades of Grey franchise, which, even if I'm not big fan of the movies, I really liked the soundtrack. From him, my top 3 favorite soundtracks are the one from Edward Scissorhands specially the Ice dance song, Alice in Wonderland and Men In Black 3. From these I my favorite characters are Edward from Edward Scissorhands, Griffin for Men in Black and from Alice in Wonderland, I love all of them, Alice, the Cheshire cat, the Madhatter, the White Queen and even the Red Queen.  Other soundtrack that I really like are the Shrek and Shrek 2 soundtracks. And my favorite characters are Donkey for the 1st one and the Puss in Boots and the Ugliest Sister for the 2nd one. At the moment I don't recall any quotes of these movies, although I know I have more than one that I like. What about you? Do you have a a favorite soundtrack? ... View more

I see, ca you tell me the make and model of your sound system? Is it a system like Sonos? Yes, you can also connect through your TV. You should be able to log in on the native app on your TV with your email and password. Let me know. ... View more

Hi @rafrench , thanks for posting. Can you tell me more about this? What does it exactly happens when you try to play your collection? Are you trying to listen to a song, a station or an artist? Do you see an error message? Does it seem to be buffering? Let me know! ... View more

Hi @RebeccaC10 , thanks for explaining. Could you please share with me a screenshot of what you see? Let me know! ... View more

Hi Cry! @Cry1  Thanks! Hope you had a happy New Year too.  I also like to listen to everything, I grew up with rock and metal. Funny enough, that evolved to K-pop and then to everything else. I really like Pantera, one of my favorite songs is Walk, although I think I'm usually more inclined to the Nu or goth side of metal. See you around! ... View more

Welcome Sadie! @prettysadie  Love that song! In general I really enjoy Chappell Roan. Do you have a favorite k-pop group? For me, my top three are Stray Kids, MAMAMOO, and I-dle. ... View more

Hi @JJH35317 , welcome to the community! We are glad to have you here too.  Nice, do you have a favorite music epoque? Or just in general before 2005? ... View more

Hi @Fols57 , thanks for posting! To clarify, are you trying to listen to Pandora on your HP Chromebook through headphones or speakers that are connected through Bluetooth? Or are you trying to cast Pandora to another device? Can you tell me what version of Windows does your Chromebook has? Also, what browser are you using? Do you see an error message? Let me know! ... View more

Hi @zakeryrey , thanks for posting about this! To help us better understand what’s happening  I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, please attempt to listen to Pandora as you normally would. In the meantime, could you please share a bit more information with us? Are you receiving any error messages? If so, what exactly does it say?  Are you on a Mac or Windows computer? If you're using Windows, which OS version are you running (Windows 10, Windows 11)? Are you listening through our website or the Pandora Desktop App? If you're using the website, which browser and version are you using?  Thanks so much for your help! ... View more

Hi @ScottHopkins  Welcome to the Pandora Community! You can upgrade directly though Pandora, no need to go through Google Play. Please note that all the subscriptions that are purchased on the app on and Android phone are billed through Google Play, so if you want to upgrade directly through us without any intermediaries you need to upgrade from the website instead of the app. You can find the upgrade page here: Upgrade to Pandora Plus or Pandora Premium Or as @RagnerTheBiker mentioned, if you are already on the Pandora website you will find a button to upgrade on the top right corner of the page. Let us know if you need help with this! ... View more

Thanks for posting @JoeD1 ! We don't currently support those browsers. To listen to Pandora, please use one of our supported browsers like Firefox, Chrome, Safari, or Microsoft Edge (not Explorer). We also have a desktop app available for Windows and Mac computers.  If you're interested, you can find out more about how the desktop app works here. Hope this helps. ... View more

Hi @FrostLab , thanks foe sharing your idea! I think the toggle option so you can enable or disable this feature is great and would be really useful, as you mentioned. Please feel free to share it with the other members of the community so they can upvote it if they'd like to see this implemented on our Idea's space. Thanks! ... View more

Hi @1964, thanks for sharing! We love hearing that you enjoy your station as it is!  Personally I love when stations mix up the right amounts of different types of music. Hope you have a great New Year! ... View more

Hi @Ajmilne! Thanks for posting. I'm glad to hear everything seems to be working now. Please feel free to post again if you have any further issues. ... View more

Hi @Greenbayfive, thanks for posting! To link your Pandora account to your Google Home device you'll need a phone. To do this: First, make sure that your mobile device is connected to the same Wi-Fi as your Google Home. Open the Google Home app and in the top right corner, tap Account. Double-check that the Google account listed is the one linked to your Google Home or Google Nest device. Go back to the home screen. Tap Add in the top left corner, then Music and audio. Select Pandora, then Link your account. Sign into your Pandora account to access your collection. Let me know how it goes! ... View more

Hi @Tarheel1 , thanks for posting! I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you yesterday (12/30/2025), and they will be happy to further assist. Thanks for being a part of the Community! ... View more