Hi @Tomonsterboy65 , Thanks for posting. You can check the detailed steps on how identify and stop the ad blocker here. Let me know if you have any further issues. ... View more

Hi @Marc , thanks very much for your feedback about this! I've noted your suggestiosn for the media session shorcuts for the browser for our product team. It's very helpful as we work to improve the service. Happy listening!   ... View more

Hi @Hackora , welcome to the Pandora community. Thanks for posting about this. I completely hear your frustration. You're correct, your Pandora should not be stopping, and specially when you’re out as getting Pandora to play again can completely ruin the flow of your ride.  It seems like this isn't  generalized issue impacting all users on this version. Audio interruption bugs like this can be tied to specific device configurations, connected hardware, or how iOS handles background audio sessions during call overrides. So, getting a few extra details about your exact setup will help us pinpoint why iOS is preventing Pandora from reclaiming playback control on your phone. When you have a moment, could you share: How are you listening during your rides? Are you using bluetooth earbuds, bone-conduction headphones, wired headphones, or a portable speaker? Does it also stop when listening straight out of the phone speakers or when connected to your car? Are you using mobile data or listening to your offline content? When you take your phone out to fix it, what state is the app in? Is your music just paused or has the app completely crashed/closed Are you also disconnected when you open a new app? Or just with incoming calls? Are yoou listening to stations, to a playlist, to autoplay?  In the meantime, if you'd like you can try the steps described here to troubleshoot. This can clear cached data that may be blockong media playback from auto-resuming after an incoming call stops. We want to get this sorted so you can get back to uninterrupted rides. Let us know what you find out! ... View more

Hi @Sfoxy , welcome to community! Thanks for posting and sharing your experience. I'm happy to help take a closer look at what may be happening. Since you mentioned having trouble listening through the Pandora desktop app and receiving an error message, could you please share a screenshot of the exact message you're seeing? You can share pictures directly here on community. This is best done using a web or mobile browser, as you won't be able to attach a picture when replying by email. In the meantime, please try playing the same podcast from your mobile device and through a web browser, such as Chrome or Firefox, and let me know if you have the same experience. It would also be helpful to know which episode you were trying to listen to. Was it one of the more recent releases or an older episode? If possible, please share the episode title. This will help narrow down whether the experience is specific to the desktop app and give me a better idea of the next steps. ... View more

Hi @ASDIGITAL13 , Thanks for posting. I'm sorry for the trouble you are expereincing with the Artist nly mode.  Could you tell me more about your setup? Are you connected to bluetooth headphones? Or are you listening through your phone speakers? Also please let me know the device & its generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Let me know! ... View more

Hi @redsince58 . Thanks for letting me know about this. I'm sorry to hear those steps didn't help. Unfortunately,  I don't have any further susgestions for you at the moment. I've passed this along to the appropriate parties for further investigation. In the meantime, please keep an eye out for future updates to the Pandora app, it's likely how this issue will be addressed.  We really appreciate your patience in the meantime! ... View more

Hi @rills12 , thanks for the information. It looks like you replied to the notification email instead of the post so, unfortuantely we are not able to see the image. You see, when you reply through email and attach an image there, it won't be added to the thread, only the written part. You will need to open this Community link in a web browser in order to provide attachments. Let me know if you run into any trouble. ... View more

Hi @EarMeOut, welcome to the Pandora community! Thanks for taking the time to share your feedback. I understand how frustrating it can be when the ways you’d prefer to access and manage your content aren’t currently supported, and I appreciate you explaining how these limitations have affected your experience with Pandora. Thank you for sharing your thoughts about: the ability to stream Pandora through a mobile browser the ability to edit your collection directly from the Pandora app on your Apple Watch At this time, streaming Pandora through a mobile browser isn’t supported. To listen on an iOS device, you’ll need to use the Pandora app. Additionally, the Pandora app on Apple Watch acts as an extension of the main mobile app, so managing or removing content from your collection isn’t currently supported directly from the watch. Those changes will need to be made through the Pandora app on your phone or computer and will then sync to your watch. While these are not current features, we appreciate you taking the time to share your ideas. Feedback like yours helps us understand which features matter most to our listeners. However, in genereal, Pandora usually continues to play from the point where you left your previous listening session, so, can you tell me more about your experience with that? What podcast were you listening to when you had this issue? Is it only happening when listening through the Apple watch? What's the model of the watch? Were you connected to mobile data or Wi-Fi? Or were you trying to listen offline? Regarding your concerns about data and privacy, we take our privacy obligations very seriously at Pandora and we’ve built an array of privacy features and options into our services. For more information about our privacy practices, please view our privacy policy. If you have any additional questions, let us know. Let us know! ... View more

Hi @HawaiianPatriot , welcome to the Pandora community! Thanks for posting about this, I'm really sorry to hear about the multiple issues you are experiencing. I’ve enabled a trace on your account to help us further review and investigate. Let's also try removing the device association from your account from our wnd and running through the setup process again to see if that helps. I've removed the device association from your account including the Alexa. This will automatically sign you out once this change takes effect. Please be patient as this may not happen instantaneously. Next, click here to select steps specific to your device in order to set up Pandora once more. If you do not see your device listed, click here for general activation steps. When you have a moment, please try the steps described here and let us know if you’re still experiencing any issues. I understand that you have already uninstalled and reinstalled the app however, that and the device removal from our end will help refresh the connection on all your devices. Let me know how it goes. ... View more

Hi @ithinktfiam , thanks for posting! I moved your post to the My Collection space as your issue is something general and not related to a specificic device. I'm sorry to hear your sation is not playing as you'd like. I understand that it's frustrating not to hear the artist that you've seeded a station with, but at this time, listeners have limited control over when or how often particular artists or songs will play on Pandora stations. That said, you should be able to use Pandora Modes to customize your station experience when you're listening from a computer, mobile device or the Sonos app. You can pick different modes like Artist Only, which will play only tracks from the artist headlining your station (unless you've added variety to your station, in which case it will play tracks from those artists as well). Please keep in mind that Artist Only mode will only exist on relevant stations. Hope this is helpful. Thanks so much for listening to Pandora! ... View more

Hi @Teri4740 ! Welcome to the Pandora community and thanks for posting anbout this! Sorry to hear you've had trouble. We are aware of this issue and believe the problem has been fixed. Would you mind trying once more? If you're still having issues, write me back and let me know the following: Are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you see an error message, let me know what that says. We really appreciate your help with this! ... View more

Hi @Mav101n , I have created a ticket with our support team for you so the correct team can take a better look at your account. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Hi @jwpinak , welcome to the Pandora community! Sorry to hear about the trouble you have been having with your Pandora app not playing continuously. I’ve enabled a trace on your account to help us further review and investigate. When you have a moment, please try the steps below to see if we can resolve the issue: First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data. If you're still having issues, try uninstalling and reinstalling using the following steps: Locate Pandora in your Start Menu, and right-click to reveal an additional menu. Select Uninstall from the dropdown menu. From there, select Pandora from the list and confirm by selecting Uninstall once more. Next, find our app in the Windows Store on your device. Search for Pandora in the upper right corner and click or tap Get to re-install. Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account. Let me know how it goes. ... View more

Hi @davidgari , welcome to the Pandora community! Thanks for your kind words about the service! We are glad to hear that you enjoy it. That's correct, the TAB key should move the cursor from the email field to the password field directly, however, right now on the web player, pressing TAB once actually focuses on the "clear field" (X) button inside the email box, which means it takes a second TAB press to reach the password field. If hitting TAB twice still doesn't jump to the password box, there might be a bug or browser conflict at play. To help us narrow this down, could you let me know: Are you using a web browser (like Chrome or Firefox) or the Pandora Desktop App? Does hitting TAB twice work as a temporary workaround, or does it bypass the password field completely? Looking forward to getting this sorted for you! ... View more

Hi @markimark8 , thanks for posting about about this. Sorry to hear you're having trouble reaching the community on your web browser. I would like to confirm a couple of things with you regarding this issue, so please let me know the following: Are you visiting the community through the link found in your profile? Do you find that this happens consistently or once in a while? Do you have the same experience when using another browser, like Firefox? That said, we checked on our different support platforms and it seems like we haven't received any other reports about this same issue so, to rule some things out, if this happens again, please let us know and also please give a try to the troubleshooting steps from our official help page: General troubleshooting for Chrome Let me know how it goes. ... View more

Hello @Mablack30 , @Ckris . Welcome to the Pandora community ! Sorry to hear about the trouble you both have experienced with tha app disappearing from your Apple watch.  Can you tell me more about this and about your devices? Please provide both your iOS and Pandora app versions: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Also please let me know if you are able to see Pandora from the Watch app on your iPhone? To check this: Go to the Watch app on iPhone. Scroll down and find Pandora. If you see it there please check that the Show App on Apple Watch toggle is turned on. If it is not there please try turning it on. However, if you can't see Pandora on the Watch app on your phone, please try these steps to download the Pandora app again onto your watch: Go to the Watch app on your phone. Scroll down to Available Apps to find Pandora. Install the app. Or you can install the app directly from your Apple watch using these steps: Press the Digital Crown on the side of the watch to get to the Home screen and select the App Store. Swipe to the top of the screen, use Scribble or Dictate to Search for the Pandora app. Tap Get to install. (You may be asked to enter your Apple ID password to proceed.) Let me know how it goes. ... View more

Hi @QU33R_M3N8C3_01 , welcome to the Pandora community! We are glad to have you here and as a listener on our platform. When I don't know what to listen, I shuffle my stations until I find something I like and feels right. Then I check the station from where the song is playing , and go to listen to that station. What I love about stations is that I don't have to choose what to hear and I can just let it run! Or you can check the Browse section to see some of the suggestions Pandora my have for you. There's a Moods and activities section that may work as a start. Also, please feel free to explore our Music + Podcasts space and the other posts from the Community Chat. There you can find several threads where people share songs or artists they recommend: What artist have you been a fan of the longest?  Q: What are your favorite songs with a nice violin sound? Can You Name A Song That Has Numbers? ‼️ Start with these top stations   You can also explore our music challenges. For real, I have found some interesting artists and music that I currently love, like Maître Gims, or Hashim Jalal. Do you prefer any type of music? We may have some suggestions you'd like! ... View more