Automatic Thumbs Down w/o Giving Feedback

[youcooldude1]

why does some of my songs automatically thumbs down even though i haven't touched the thumbs down icon

Moderator Edit: Changed title for clarity

[AlyssaPandora]

Hi there, @youcooldude1. 👋

The 👍or 👎should only appear when you've given your feedback on any given track while listening to a station.

How are you listening when this happens?

• Windows or MAC Computer?
• Desktop app or web browser?
  • If you're using a browser, which one?

Let me know. 🖥

[youcooldude1]

web browser on google chrome

[AlyssaPandora · Accepted solution]

Thanks for getting back to me, @youcooldude1.

Mind trying out these steps to see if this rectifies the issue you're experiencing?

Let me know.