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Automatic Thumbs Down w/o Giving Feedback

youcooldude1
Local Performer

why does some of my songs automatically thumbs down even though i haven't touched the thumbs down icon

 

Moderator Edit: Changed title for clarity

martyna w tarnowicz
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1 Solution

Accepted Solutions

AlyssaPandora
Moderator
Moderator

Thanks for getting back to me, @youcooldude1.

Mind trying out these steps to see if this rectifies the issue you're experiencing?

Let me know. 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

View solution in original post

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3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @youcooldude1. 👋

The 👍or 👎should only appear when you've given your feedback on any given track while listening to a station.

How are you listening when this happens?

  • Windows or MAC Computer?
  • Desktop app or web browser?
    • If you're using a browser, which one?

Let me know. 🖥

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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youcooldude1
Local Performer

web browser on google chrome

martyna w tarnowicz
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AlyssaPandora
Moderator
Moderator

Thanks for getting back to me, @youcooldude1.

Mind trying out these steps to see if this rectifies the issue you're experiencing?

Let me know. 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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