I am having the same issue using Google Chrome on a my PC. I purchased the Premium Music on Firday, 10/21/22. Today is my first time to use it since I upgraded and I can't get the play button to work. 😞 Please help.
Hi there, @Carrie1835. 👋
I moved your post over to a new thread as this is a different issue.
In the meantime, I do see that you were able to upgrade successfully. Let's try some troubleshooting for your Chrome web browser.
1. Update Chrome.
2. Clear Browsing Data (including browsing history, cache and cookies):
3. Bypass the Pop-up Blocker for Pandora:
4. Turn off extensions.
Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.
5. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
6. Try a different browser.
Using a different browser such as Firefox may help.
7. Restart your computer and try Pandora again.
Let me know how it goes. 🎧