Showing results for 
Show  only  | Search instead for 
Did you mean: 

Desktop: Shuffle Button is Missing


We listen to Pandora every day here at work, on the Shuffle mode.  When I got into work today, I had to log into Pandora and now the shuffle button is gone.  We really need this here.  What happened?

Labels (5)
0 Kudos
20 Replies

Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @smiliniis, Welcome to the Community and thank you for your first post!

To keep things organized, I moved your original post to Desktop: Shuffle Button is Missing.

To shuffle as Pandora Premium user, go to My Collection, and sort the collection by Stations or songs and select Shuffle Stations/songs.

Screen Shot 2022-12-12 at 9.39.19 AM.jpg

You should be able to shuffle your stations or songs through this method. 

However, if you're still seeing the shuffle option greyed out, would you mind sending me a screen shot of what you're seeing and the web browser you're using (i.e Chrome, Firefox)? 

Let me know if you're still having trouble and I can send you some troubleshooting instructions that we can try! 🎧

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos