Edge: Entire song does not play

[amyarnelle]

I am having this issue playing on a browser in windows.  It doesn't seem to happen when I play from my iphone or Alexa.  Any ideas?

[AdamPandora]

@amyarnelle Could you tell me a bit more about what is happening?

1. If you are on a computer, are you listening from:
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. Is there an error message? If so, what does it say?
3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

[amyarnelle]

Website using microsoft edge.

No error message.

Nothing to screenshot because it just skips to the next song before the current song is finished.

Thanks!

[AdamPandora]

@amyarnelle Thanks for following up.

I moved your post over to the Desktop space.

I recommend running through the following troubleshooting steps: Edge Troubleshooting

Let me know if this helps.