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Multiple entries before loggin

regrep1
Local Performer

I know my email address

I know my password

Why does it take 4 -5 attempts before I am logged in?

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1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey there, @regrep1. 👋

Sorry to hear that you're having trouble logging into your account. You should be able to log into your account after using the correct log in details.

  • Do you receive any error messages when this happens?
  • Are you using the desktop app? Or, you web browser (if so, which one)?

Once I have more details, I can help troubleshoot. 🖥

Alyssa | Community Manager
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