Songs Skip on Mac Desktop App

[willis1985]

Whenever a new song begins to play on Pandora on my iMac it skips just a bit.  It happens if I am just listening on the computer using the iMac internal speakers AND if I am listening on Airfoil that connects to several other sets of speakers via airport wireless connection.

MJW

mod edit: changing title for clarity

[TannerPandora]

Hi @willis1985! Thanks for posting. 

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps. If you've already tried these steps, would you mind trying again while the trace is enabled. 

First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Select Help and then Reset App Data.

If that doesn't correct the issue, please try uninstalling and reinstalling the Pandora app. Again, we'll keep track of your collection for you. To do that:

1. Close the Pandora app.
2. Open a new Finder window.
3. Click on Applications.
4. Find the Pandora app and drag it to the Trash bin.
5. Right click the Trash bin and select Empty Trash.

You can then use the following steps to reinstall the app:

• Install the Pandora desktop app from our website.
• Open the downloaded file and follow the prompts to complete the installation.

Let me know if this helps.

*Minimum System Requirements: Mac OS 10.10 Yosemite or later.