Hi there, @jrandallnd. 👋
Sorry to hear that you're having trouble listening. To keep the community space organized, I moved your post over to the Desktop section.
Trouble Listening on Chrome:
- Let's try running through the standard troubleshooting steps here.
- Another option is to try out a different web browser like Firefox, to see if the issue persists.
- If the troubleshooting steps don't help, I can escalate your issue to email so that we can send over a diagnostic for your web browser. This will help us better determine what may be happening.
Trouble Listening on your Phone:
- What is the make and model of your mobile device?
- Have you experienced any error messages? If so, what does it say?
Let me know, and I can follow up with you. 🎧