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Web: Collection Disappeared on New Computer

immarkemark
Local Performer

after I signed in with an email account on a new computer everything disappeared.

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey, @immarkemark. 👋

Thanks for reporting this. I escalated your case to our support team via email. It sounds like you may have another account under a different email address. Please keep an eye out for an email from our team soon. Thanks for your patience during this process. 📬

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)

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AlyssaPandora
Community Manager
Community Manager

Hey, @immarkemark. 👋

Thanks for reporting this. I escalated your case to our support team via email. It sounds like you may have another account under a different email address. Please keep an eye out for an email from our team soon. Thanks for your patience during this process. 📬

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.17.24)
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